RingGrid

Blog

Field notes from the telecom trenches

Migration playbooks, compliance explainers and data from millions of calls.

Guides

SIP trunking vs. cloud PBX: which fits your 2026 stack?

If you already own a PBX, trunking may be the cheaper path. Here's the decision tree we walk customers through.

Priya Raman · Jul 14, 2026

Share
AI

How AI call summaries cut after-call work by 71%

We analyzed 2.1M calls across 300 accounts. The productivity math on automatic summaries is hard to argue with.

Marcus Okoye · Jul 2, 2026

Share
Operations

A practical guide to porting 200+ numbers without downtime

Parallel-run cutovers, LOA hygiene and the three mistakes that delay ports.

Dana Whitfield · Jun 21, 2026

Share
Compliance

E911 rules every multi-location business must follow

Ray Baum's Act and Kari's Law in plain English, plus how dynamic location routing works.

Alex Fuentes · Jun 9, 2026

Share
CX

Designing IVR menus customers don't hate

Six rules for menu depth, wording and fallbacks — with before/after call data.

Priya Raman · May 28, 2026

Share
Integrations

Microsoft Teams calling with a real carrier behind it

Direct Routing setup, licensing traps and why survivability still matters.

Marcus Okoye · May 12, 2026

Share